HP and CommScope Partner to Blend DCIM and ITSM

CommScope has partnered with HP to add HP’s Converged Management Consulting Services into the iTRACS data center infrastructure management (DCIM) platform.

The two companies have had an ongoing relationship, and this latest venture has formalized that relationship. HP has partnered with a handful of vendors to couple its expertise in facilities operations with best-of-breed tools and DCIM suites.

HP's Converged Management is a framework for integrating DCIM with IT service management (ITSM). It's about providing the bigger picture regarding data center capacity which, in turn, can help in making better business decisions. HP's consulting services include workshops, roadmap creation, design management for architecture across IT and facilities, service management, and implementation.

HP is both a large customer and large partner, said Jay Williams, VP of sales and new market development for CommScope. “One of the key things that this relationship does is continue to enhance the relationship corporately,” he said. “For HP, it gives them a next level of access to a customer, a next level of support to existing customers and more target customers.”

From an iTRACS' perspective, it helps the company to continue to expand what it wants to do globally, said William Bloomstein, director of strategic and solutions marketing. It enhances the joint effort of both companies with iTRACS acting as DCIM provider and HP offering management consulting services to existing and future customers.

Bloomstein said iTRACS is seeing a lot of activity across a range of customers from small companies to large global brands. “We’ve got an avenue with HP where we can fulfill a multitude of needs,” he said. “It continues the advantage that Commscope has in place, with dedicated resources around the world to drive better opportunities.”

Enhanced HP infrastructure management solutions can optimize the capacity, availability and efficiency of infrastructure. "Customers will be able to get a wider variety of solutions through a single vendor, streamlining a lot of things from a products and usage perspective,” said Bloomstein. “Having our [DCIM] solution deployed through HP will give customers visibility into new solutions, and the ability to take existing solutions and enhance them.”

DCIM is an ongoing process for customers. Deployments aren’t static, in that customers often extend into measuring other things and finding new actionable insights. “It’s not just about the data center, it’s about the relationship between data center and the business,” said Bloomstein. “It’s really an easy-to-do business because the purchase process and deployment get streamlined. There are a lot of synergies.”