What Digital Realty’s New CIO is Up To
In today’s world, using technology to maximize business value means first and foremost utilizing data
SAN FRANCISCO – About 10 years ago, when he was CIO at Align Technology, a Silicon Valley-based maker of dental aligners, Michael Henry applied Lean, a methodology for eliminating waste from the manufacturing process developed by Japanese manufacturers during the second half of last century, to optimize the processes that occur between the time a dentist takes an image of the customer’s dental structure and the time the customer’s aligner arrives at the dentist’s office.
Today, a decade later, he says the same concepts can be applied to streamline operations at Digital Realty. Henry, 52, recently became the global data center real estate and services giant’s first CIO.