Several Google Cloud Services Experience Wednesday Downtime

Google cloud services including Gmail, Google Hangouts, and Google Analytics experienced outages Wednesday afternoon.

Nicole Henderson, Contributor

October 9, 2014

2 Min Read
Several Google Cloud Services Experience Wednesday Downtime

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This article originally appeared at The WHIR

Google cloud services including Gmail, Google Hangouts, and Google Analytics experienced outages on Wednesday afternoon starting at 3 pm PT. Google email security service Postini and its cloud storage service were also affected.

Google said that the Google Analytics outage impacted a majority of users, but the problem was fixed relatively quickly. By 3:21 pm PT, Google updated its Apps Status Dashboard to report that the issue with Analytics was fixed.

The issues with Google Cloud Storage started at 2:30 pm PT, causing some users to experience “elevated errors and latency,” according to a post in the Google Cloud Storage forum.

“The problem with Google Cloud Storage was resolved as of 15:55 PDT,” Google said in the forum post. “We apologize for any issues this may have caused to you or your users and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are constantly working to improve the reliability of our systems. We will provide a more detailed analysis of this incident once we have completed our internal investigation.”

Messages sent from Hangouts or Gmail during the outage may have seen a delay in their delivery, but the services should be back to normal now.

Google was apologetic for the impact the service downtime had on its customers, but hasn’t released any details about the nature of the outages.

While the downtime was addressed quickly, with enterprises depending on Google Apps, any amount of downtime can still be disruptive to a work day. This week Rackspace launched managed Google Apps for Work to provide enhanced support and account management for Google Apps including Gmail and Hangouts.

This article originally appeared at: http://www.thewhir.com/web-hosting-news/several-google-cloud-services-experience-wednesday-downtime

About the Author

Nicole Henderson

Contributor, IT Pro Today

Nicole Henderson covers daily cloud news and features online for ITPro Today. Prior to ITPro Today, she was editor at Talkin' Cloud (now Channel Futures) and the WHIR. She has a bachelor of journalism from Ryerson University in Toronto.

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